Frequently Asked Questions
When will my order ship?
Digital products will be emailed to you immediately.
Ready to adopt plushies will be shipped within 7 business days.
Made to order keychains will be in shipped 2-3 weeks.
How long does it take for my order to arrive?
Usually your order will arrive in 1-2 weeks for US orders and 4-6+ weeks for international. If you haven't received your order within the timeframe listed above, feel free to email me with your order number to amikara.co@gmail.com and I will do my best to help!
International orders: customs & import tax
Any taxes/fees/charges are the customer's responsibility and are not included in the product cost or shipping fee. Any charges must be paid by the recipient of the parcel so please make yourself familiar with your local import laws and regulations.
Can I return / exchange my order?
I do not offer returns or exchanges. Thank you for understanding.
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.
When will you be restocking?
For ready to adopt plushies, I will be restocking any finished plushies the 1st Friday of every month!
I will announce new product launches on my instagram and to my mailing list. Be sure to follow or join to keep up to date!
Do you accept custom plushie orders?
I accept a limited number of custom plushie orders a month. You can reserve a spot by purchasing any 'Custom Plushie' on my website, then email me the required information (listed in the product description) at 'amikara.co@gmail.com'
To just inquire about a custom order before purchasing, you can also email me at 'amikara.co@gmail.com', but your spot might not be reserved.